Terms and Conditions
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Promotional Terms and Conditions
Bundle Discounts
Save up to 20% bundle discounts are calculated based on inclusive standard discounts listed below unless pricing is discounted during any other promotional period.
- Save 6% off the retail bundle price (base bundle discount).
- Save 15% off the retail bundle price.10% discount for Loyalty Program members on our standard and flexi-ship program, plus 6% base bundle discount.
OR
10% discount for email subscribers of our 10% off first order discount, plus 6% base bundle discount. - Save 20% off the retail bundle price15% discount for Loyalty Program members on our auto-ship program or Subscribe and Save customers, plus 6% base bundle discount.
OR
15% discount for SMS subscribers of our 15% off first order discount, plus 6% base bundle discount.
Welcome Offer
- Receive 10% or 15% off when shopping through the Xtendlife website, subject to the applicable offer.
- The discount must be applied at checkout to redeem the offer.
- The offer is valid for one use per customer only.
- The discount cannot be applied retrospectively to orders that have already been completed and charged.
- The discount cannot be applied to previous purchases or combined with any other discount, promotion or offer.
- The discount cannot be used with Loyalty Program or Subscribe & Save orders.
- The discount is non-transferable and cannot be exchanged for cash or resold.
- Xtendlife reserves the right to withdraw or invalidate the offer where these terms and conditions have not been met.
Total Balance new customer offer
- Receive 20% off your next Total Balance order when you shop through the Xtendlife website, when applying the specified discount code at checkout.
- This offer is valid for new customers who have purchased Total Balance for the first time.
- Valid for purchases from May 7, 2024, using the specified discount code.
- The discount applies to Total Balance Women’s, Total Balance Men’s, Total Balance Women’s Premium, Total Balance Men’s Premium and Total Balance Unisex. The discount code excludes all other products on the Xtendlife online store.
- The product must be added to cart, and the discount code must be entered at checkout to redeem the offer.
- The discount code is one-time use only and valid for one order per customer.
- The discount code cannot be deducted retrospectively once the order has been completed and charged.
- The discount code cannot be applied to previous purchases or be combined with other discount codes or offers.
- Loyalty Program and Subscribe & Save members must place a new order through checkout. The Loyalty Program and Subscribe and Save discount cannot be combined with this offer.
- The discount code is not transferable and may not be resold or redeemed for cash.
- The discount code will be invalid if any of the terms and conditions are violated.
DrTalks
- Receive 20% off the Heart Health supplement range when you shop through the Xtendlife website, when applying the discount code at checkout.
- Heart Health supplement range products included in the promotion are CX8, VasQFlow, Xtend-Quinol, GG Pure, Heart Health Bundle, Marine Magnesium with Potassium and Omega 3 / QH Premium CoQ10.
- The offer is valid from 3:00 PM EST February 22, 2026 to 5:00 PM EDT May 30, 2026.
- To qualify, the discount code must be entered on the Xtendlife website in the discount code field at checkout.
- The discount code is valid exclusively for one use per customer on the Xtendlife checkout.
- The discount code cannot be deducted retrospectively once the order has been completed and charged.
- The offer cannot be applied to previous purchases or be combined with other special discounts, discount codes or offers, including Subscribe and Save discounts.
- Subscribe and Save customers must place a separate order through the website/checkout to take advantage of the special. The special CANNOT be added to a Subscribe and Save order.
- The discount code is not transferable and may not be resold or redeemed for cash.
- The discount code will be invalid if any of the terms and conditions are violated.
Thank You Offer
- Discount code valid until: May 31, 2026, at 7:59 AM EDT.
- Use the specified discount code at checkout to redeem the offer.
- The discount code cannot be applied retrospectively to completed or charged orders.
- The discount code must be entered on the Xtendlife website in the discount code field at checkout.
- Subscribe & Save customers must place a separate, one-off order to use the discount code.
- The discount code cannot be applied to previous purchases or combined with other product discounts.
- The discount code is not transferable and may not be resold or redeemed for cash.
- The discount code is one-time use only, per customer.
- Xtendlife reserves the right to invalidate the discount code if these terms and conditions are not met.
Webinar Promotion
- The 20% discount offer is available from 5:00 PM EDT May 28, 2026 to 5:00 PM EDT June 12, 2026, or until supplies last, whichever occurs first.
- Receive 20% off sitewide, excluding bundles, when you use the specified discount code in the Xtendlife online store.
- All bundles are excluded from the promotion.
- If you return your product purchased in the discount period, the dollar value of the discounted product will be refunded.
- To qualify, the discount code must be entered on the Xtendlife website in the discount code field at checkout.
- The discount code is valid exclusively for one use per customer on the Xtendlife checkout.
- The discount code cannot be deducted retrospectively once the order has been completed and charged.
- The offer cannot be applied to previous purchases or be combined with other special discounts, discount codes or offers. Subscribe & Save members must place a new order through checkout.
- The discount code is not transferable and may not be resold or redeemed for cash.
- The discount code will be invalid if any of the terms and conditions are violated.
Men's Bundle Promotion
- The 20% discount offer is available from 6:00 PM EDT on June 14, 2026 to 6:00 PM EDT on June 22, 2026, or until supplies last, whichever occurs first.
- Receive 20% off the combined retail value of selected bundles when you use the discount code MENS20 in the Xtendlife online store. The discount is calculated from the full retail price of the individual products included in each bundle and does not apply to, or stack with, the standard 5% bundle discount.
- The offer applies exclusively to the following bundles: Core Wellness Men's Premium, Core Wellness Men's Standard, Heart Health Bundle, Daily Care Bundle, Healthy Gut Bundle, Foundational Health Premium Pack for Men, and Kanapa Skin Essentials for Men.
- If you return products purchased during the promotional period, the dollar value of the discounted products will be refunded.
- To qualify, the discount code MENS20 must be entered in the discount code field at checkout on the Xtendlife website.
- The discount code is valid for one use per customer.
- The discount code cannot be applied retrospectively once an order has been completed and charged.
- The offer cannot be applied to previous purchases and cannot be combined with any other special discounts, discount codes, promotions, or offers. Subscribe & Save members must place a new order through checkout to redeem the offer.
- The discount code is not transferable and may not be resold or redeemed for cash.
- The discount code will be invalid if any of these Terms and Conditions are violated.
- Xtendlife reserves the right to modify, suspend, or terminate this promotion at any time without prior notice.
Survey Prize Terms & Conditions 2026
- Complete the Xtendlife survey during the promotional period to receive one (1) entry into the prize draw.
- One entry per person. Multiple survey submissions from the same individual will not receive additional entries.
- The promotional period closes at 11:59 PM 30th July NZST
- One (1) winner will be randomly selected from all eligible entries received during the promotional period.
- The winner will receive one (1) Wellness Pack containing:
- 1 x Mixer Whisk
- 1 x Gut Harmony
- 1 x Total Balance Men's Premium
- 1 x Total Balance Women's Premium
- 1 x Omega DHA Plus
- 1 x Marine Magnesium
- 1 x NR6
- 1 x Kanapa Body Lotion
- The prize can only be shipped to countries and regions that Xtendlife currently services. If the selected winner resides in a location to which Xtendlife does not ship, Xtendlife reserves the right to select an alternative winner.
- The winner will be contacted via the email address provided in the survey. If the winner cannot be contacted within seven (7) days, Xtendlife reserves the right to select an alternative winner.
- The prize is not transferable, exchangeable, or redeemable for cash.
- Xtendlife reserves the right to substitute any prize item with a product of equal or greater value if necessary.
- Employees of Xtendlife and their immediate family members are not eligible to enter.
- By entering the giveaway, participants agree to these Terms & Conditions.
- Xtendlife reserves the right to amend, suspend, or cancel the giveaway if circumstances beyond its reasonable control make this necessary.
25% off Promotion
- The 25% discount offer is available from 6:00 PM EDT June 29, 2026 to 6:00 PM EDT July 2, 2026 or until supplies last, whichever occurs first.
- Receive 25% off sitewide, excluding bundles, when you use the discount code FORYOU25 in the Xtendlife online store.
- This offer excludes all bundles.
- If you return your product purchased in the discount period, the dollar value of the discounted product will be refunded.
- To qualify, the discount code must be entered on the Xtendlife website in the discount code field at checkout.
- The discount code is valid exclusively for one use per customer on the Xtendlife checkout.
- The discount code cannot be deducted retrospectively once the order has been completed and charged.
- The offer cannot be applied to previous purchases or be combined with other special discounts, discount codes or offers. Subscribe & Save members must place a new order through checkout.
- The discount code is not transferable and may not be resold or redeemed for cash.
- The discount code will be invalid if any of the terms and conditions are violated.
Derma Lift Launch Offer
- This offer is valid until 5:00 PM, Sunday 11 October EDT, or while stocks last.
- Receive a free Algae Omega 3 when purchasing Derma Lift through the Xtendlife website with the discount code OMEGAGIFT applied at checkout.
- To qualify, the discount code OMEGAGIFT must be entered on the xtendlife website in the discount code field at checkout.
- The Algae Omega 3 product must be added to your cart to receive the free gift.
- The discount code OMEGAGIFT cannot be deducted retrospectively once the order has been completed and charged.
- The offer cannot be applied to previous purchases or be combined with other special discounts, discount codes or offers. Subscribe & Save members must place a new order through checkout.
- The discount code OMEGAGIFT is not transferable and may not be resold or redeemed for cash.
- The discount code OMEGAGIFT will be invalid if any of the terms and conditions are violated.
World Heart Health Day Promotion
- This offer is valid from 7:00 AM, Wednesday 23 September AEST until 6:00 AM, Thursday 1 October AEST, or while stocks last.
- Spend over $250 NZD on the Heart Health range through the Xtendlife website and receive 1 x free Algae Omega and 1 x free Marine Magnesium with the discount code HAPPYHEART applied at checkout.
- To qualify, the discount code HAPPYHEART must be entered on the xtendlife website in the discount code field at checkout.
- Both the Algae Omega and Marine Magnesium products must be added to your cart to receive the free gifts.
- The minimum spend of $250 NZD must be on products within the Heart Health range only. Other products in the cart do not count towards the $250 NZD threshold.
- The discount code HAPPYHEART cannot be deducted retrospectively once the order has been completed and charged.
- The offer cannot be applied to previous purchases or be combined with other special discounts, discount codes or offers. Subscribe & Save members must place a new order through checkout using the ‘One-time Purchase’ price.
- The discount code HAPPYHEART is not transferable and may not be resold or redeemed for cash.
- The discount code HAPPYHEART will be invalid if any of the terms and conditions are violated.
Xtendlife Giveaway Terms and Conditions
1. Information on how to enter and prizes form part of these conditions of entry. Entry into the competition is deemed acceptance of these terms and conditions.
2. The promotion is open to residents of New Zealand, Australia and the United States, aged 18 years and over. Employees of the Promoter, its affiliates, and their immediate families are ineligible to enter.
3. The promotion commences on Thursday 1 October 2026 at 9:00 AM NZDT and ends Saturday 31 October 2026 at 10:00 PM NZDT ("Promotional Period").
4. To enter the promotion during the promotional period, the entrant must: Complete the giveaway entry form by providing their name, email address, and accepting the terms & conditions. No purchase is necessary.
5. Incomplete entries will be deemed invalid.
6. This is a one-off competition, and there will be one winner drawn under supervision after the giveaway closes.
7. Winners will be advised by email.
8. The prize consists of a JOOLA Perseus Aurora Pickleball Paddle Set (includes 2 Pickleball Paddles, 4 Balls & Sling Bag), 1 x Men's or Women's Total Balance Premium, 1 x Omega 3 / DHA Fish Oil, 1 x Kiwi-Klenz, and 1 x Gut Harmony, with an approximate total NZD value of $450+. The prize is not transferable, exchangeable, or redeemable for cash.
9. In the event that the prize is not claimed within 7 days of the winner being contacted, the Promoter reserves the right to redraw the prize under the original terms of the prize draw.
10. Once awarded, the Promoter is not liable for any part of the prize that has been lost, stolen, forged, damaged, or tampered with in any way.
11. In the event that the prize becomes unavailable for any reason beyond the Promoter's control, the Promoter may, in its sole discretion, decide to provide an alternative prize of equal or greater value.
12. Once the winner provides their shipping details, the prize will be dispatched promptly. Delivery timeframes may vary depending on location. The Promoter is not responsible for any delays caused by shipping carriers.
13. Neither the Promoter nor any other entity associated with this promotion will be responsible for any late, lost, misdirected, corrupted, incomplete, or incorrectly submitted entries, including but not limited to entries not received due to technical problems or human error. The time entries are deemed to be made will be the time the entry is received, not the time the entry is submitted by an entrant.
14. The Promoter reserves the right to disallow entries in its absolute discretion and without giving reasons.
15. The Promoter may share entrant information, including name and contact details, with other persons or entities that assist in running the promotion.
16. The Promoter reserves the right, at any time, to verify the validity of entries and determine the eligibility of entrants (including an entrant's identity and age) and to disqualify an entry or refuse to award a prize where false or misleading details have been given by an entrant, or where an entrant has behaved in a fraudulent or dishonest manner, or otherwise than in accordance with these terms and conditions or the spirit of the promotion.
17. By entering this Promotion, entrants agree to the use of their names, photographs, and likenesses for promotional/advertising purposes without charge, and agree to make themselves reasonably available for this purpose. The ensuing copyright will rest with the Promoter, without any claim to compensation from the entrants.
18. Entrants acknowledge and agree that he or she will comply with all instructions given by employees of the Promoter and other agencies associated with this promotion and agree not to do anything that may bring the Promoter into disrepute.
19. Entrants agree that, as a condition of receiving the prize, he or she may be required to execute a waiver and indemnity in the form provided by the Promoter.
20. If an entrant cannot accept the prize for any reason, that prize will be void and no compensation will be payable.
21. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
22. All decisions made by the Promoter, its employees, or agents are final, and no correspondence will be entered into.
23. In the event of any dispute arising out of or in connection with the competition, the parties agree to first attempt to resolve the matter amicably through good faith negotiations. If the dispute cannot be resolved through negotiations, it shall be submitted to binding arbitration in accordance with the Arbitration Act 1996 (NZ), with the arbitration to be held in Christchurch, New Zealand. The decision of the arbitrator shall be final and binding on all parties. This competition and any disputes arising from it shall be governed by and construed in accordance with the laws of New Zealand.
24. The Promoter may amend, suspend, or cancel any aspect of the promotion (including any prize/gift) at any time at its sole discretion.
25. Except for any liability that cannot be excluded by law, the Promoter (including its officers, directors, shareholders, employees, advisors, assignees, agents, licensees, representatives, advertising and promotional agencies), excludes all liability (including negligence), for any personal injury or any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Promotion, including, but not limited to, where attributable to any of the following: (a) any technical difficulties or equipment malfunction (whether or not under the Promoter's control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected; (d) any variation in the prize; (e) any tax liability incurred by a claimant or entrant; or (f) use of a prize.
26. Any customs, import duties, or taxes incurred as a result of shipping, particularly for international shipments, will be the sole responsibility of the winner.
27. As a condition of participating in the promotion, the entrants indemnify the Promoter, all organisers, sponsors and all other persons and organisations associated in any way with the promotion against all claims, damages, liabilities, costs and expenses (including legal fees on a solicitor and client basis) which an entrant may incur arising out of their participation in the promotion, howsoever caused.
28. By entering this giveaway, participants consent to receiving marketing communications from Xtendlife, including product updates, promotions, and newsletters, via email. Participants may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in each email. Unsubscribing from marketing communications will not affect eligibility to win.
29. This giveaway is in no way sponsored, endorsed, administered by, or associated with Meta Platforms, Inc. (Facebook/Instagram). Entrants acknowledge that they are providing their information to Xtendlife and not to Meta. Any questions or complaints regarding this giveaway should be directed to Xtendlife, not Meta.
30. The Promoter collects and holds personal information provided by entrants for the purposes of this promotion, and to advise details of further promotions by mail, email, or text. You will always be given the right to opt out of receiving further communications. Failure to provide the requested personal information may disqualify a person from entering this competition. All personal information provided by entrants will be held by the Promoter at the address specified in clause 31 below. Under the Privacy Act 2020, entrants have the right to access and correct any such personal information. Entrants may access and request correction of any of the details about them held by the Promoter by sending an email to customer.service@xtend-life.com
31. The Promoter is Florenz Group Ltd, 12 Mary Muller Drive, Hillsborough, Christchurch 8022, New Zealand.
Giveaway Offer Terms and Conditions
- The 10% ‘THANKYOU10’ discount offer is available from 8:00 AM AEDT November 1, 2026 to 8:00 AM AEDT November 30, 2026 or until stocks last, whichever occurs first.
- Receive 10% off sitewide, excluding bundles, accessories and subscription products, when you use the discount code ‘THANKYOU10’ in the Xtendlife online store.
- If you return your product purchased during the discount period, the dollar value of the discounted product will be refunded.
- To qualify, the discount code must be entered on the Xtendlife website in the ‘Discount Code’ field at checkout.
- The discount code is valid exclusively for one use per customer on the checkout page.
- The discount code cannot be deducted retrospectively once the order has been completed and charged.
- The offer cannot be applied to previous purchases or be combined with other special discounts, discount codes or offers.
- Subscribe & Save members must place a new order through checkout to receive the discount during the promotional period.
- The discount code is not transferable and may not be resold or redeemed for cash.
- The discount code will be invalid if any of the terms and conditions are violated.
Subscription Early Access
- This offer is valid from 7:00 AM AEDT November 2, 2026 to 8:00 AM AEDT November 16, 2026, or while stocks last.
- Subscribe & Save customers receive 20% off selected flagship products, when purchasing through the Subscribe and Save Customer Portal.
- The discount is only applicable to Xtendlife’s flagship products such as Total Balance Men’s Premium, Total Balance Women’s Premium, CX8, Omega 3 / QH Premium CoQ10, Xtend-Quinol, VasQFlow and NR6. Products on offer may change without prior notice
- The discount code will be automatically applied to existing Subscribe & Save Subscriptions scheduled within the Early Access period as stated above.
- The discount code will only be valid for the next scheduled order, limited to a 1 time use only.
- The automatic discount is only available to subscription orders that have been placed before the offer begins.
- New subscription orders created during the offer period will require the code BFCM20 and will only be applicable if the order falls within early access period (as stated above) to receive the discount.
- The discount is valid exclusively for one use per customer on your Xtendlife Subscribe and Save Customer Portal.
- The promotional discount is valid only for orders placed during the advertised promotional period and cannot be applied retrospectively to previous purchases.
- The offer cannot be applied to previous purchases or be combined with other special discounts, discount codes or offers.
- The discount is not transferable and may not be resold or redeemed for cash.
- The promotional prices are available only during the advertised promotional period or while stocks last, whichever occurs first.
- The discount will be invalid if any of the terms and conditions are violated.
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